Description
Maxx Industry is in the process of implementing TQM across the entire organization. You are asked to make a presentation to the senior managers on the aspects of TQM and points to consider while implementing. Discuss your presentation. (10 Marks)
What would be your advice to a design team on quality management techniques that may support in removing defects in products at design phase or the production phase? (10 Marks)
Below is data collected for the percentage of defective from a process (n=100).
Sample | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 |
p | .04 | .02 | .05 | .03 | .06 | .04 | .03 | .07 | .01 | .02 | .03 | .02 | .02 | .08 | .03 |
